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quality blinds direct from the manufacturer

FAQs

Questions about blinds?How do I measure my windows correctly?
Please measure the inside width of your window frame across the top of the frame, and the inside height of the window frame.  Measure your window frames twice to ensure that you get the same result each time and to ensure it is accurate.

Provide us exact measurements to the nearest millimetre and do not make any deductions to allow for brackets, as we will do this once we receive your order.  See our 'how to' measurement and installation videos.

For blinds that are being installed on the outside of the window frame (external fit), please see our 'how to' measurement and installation videos or contact us directly for measuring instructions, as they differ somewhat from blinds being installed on the inside of the window frame.
 
What types of blinds do you sell?
We sell three types of roller blinds – block-out, thermal and sunscreen, as well as vertical blinds,50mm wooden venetian blinds, 50mm synthetic wood venetian blinds and 25mm aluminium venetian blinds.  We also sell components for these blinds on request.  For more information regarding our products, please see our blinds page.
 
I have a problem with my blind - what do I do?
If you have any problems with your blinds then please contact us by phone so that we can assist you.

Do you offer a measure and quote service?
We offer a no obligation measure and quote service to all customers living in the Auckland region.  We also install blinds in the Auckland region as well as couriering blinds nationwide. We also have contractors in the Wellington and Christchuch regions.
 
I’m not in Auckland so how do I obtain a quote?
You can complete the online quote form or contact us directly by phone or e-mail.  

You can also ask a question on any one of the auctions we have on Trade Me or visit our Trade Me store.  Our user name is mr blinds.  We will endeavour to respond to you within one working day.

What are your courier charges?
We offer a low cost courier service for ALL our customers, no matter where in New Zealand.  Our courier charges are as follows:
  • Auckland region : $5.00 per blind
  • Remainder of the North Island: $10.00 per blind for the first three blinds, then $5.00 per blind thereafter
  • South Island: $12.00 per blind for the first three blinds, then $6.00 per blind thereafter
  • If you have a blind over 2.4m in length there is a minimum charge of $40 per order as we have to send your order by truck
  • If you live in a rural area there is a minimum charge of $40 as most of these orders also have to go by truck
Please ensure that your blinds are delivered to you in good condition before signing for them. If your blinds have been damaged in transit you must notify us within 48 hours of delivery, otherwise we will not be held responsible.

Any courier charges must be paid in full at the time of order.  We will notify you on the day of dispatch and include a tracking number so that you are able to trace your order.

What is our price guarantee?
We are a New Zealand owned and operated blind manufacturer - there are no middle men, enabling us to produce our blinds without additional overheads.  We pass these savings directly on to you, allowing us to focus on what really matters - quality, service and value for money.

Our team has many years  experience in the industry and offer the best advice and customer service; not to mention the best prices - if you receive a cheaper quote for the same product, then we guarantee to beat it !

Are they easy to install?
If you are within the Auckland region we can offer the services of an installer or alternatively you can install yourself.  They are easy to install and we have a number of instructional video’s and printable instruction sheets to assist you.  See our How to Install  page to view. 
 
Do you offer a warranty?
Yes, our blinds come with a three year warranty (some conditions apply).  For full details please refer to our warranty page.
 
How do I obtain colour samples?
Please contact us directly and provide your postal address.  We can send colour samples for all of our blinds anywhere in the country for free.
 
What colours are available for the chain, controls and bottom rail?
For the bottom rail we have a choice of either a round profile or flat profile available in black, white, cream and silver. The control unit comes in either black, white, cream or grey, and the chains are available in black, white, cream  or chrome.

What width can the blinds be?
We are able to make roller blinds up to 3m in width (in certain cases) and vertical blinds up to 5m in width.
 
How long does it take to receive my blinds after I place an order?
Our approximate completion date is within 10 - 15 working days from the date that the order is placed and/or payment is received.  For all freight and pick-up orders, full payment is required before we can process the order.  For all installation orders, we require a 50% deposit before we can process the order.
 
How can I pay for my blinds?
Payment can be made by cash, cheque, credit card or direct credit.  EFTPOS payment is also available  with our Auckland installer.
 
Do you have a showroom where I can view samples?
Yes – we are located at 1C Lady Ruby Drive, East Tamaki, Auckland, and are open from 8am until 5pm during the week.  We are also open Saturday mornings from 9am until 1pm.  Pick-ups are also available from this address.

What is the best product for a humid bathroom area?
Our synthetic wood venetians, roller blinds and vertical blinds are suitable in humid areas as long as the room is reasonably well ventilated.  Our fabrics are easily cleaned and are treated for mould resistance.


Why buy custom made blinds when I can buy readymade blinds? 
Firstly, what are readymade blinds? Typically, a readymade blind is manufactured in Asia, in a limited range of sizes.  These are then shipped to NZ and either sold in DIY chain stores or are sent to a reseller who may then cut them down to size to fit your window.
Readymade blinds are generally of inferior quality which means the product either cannot stand up to daily wear and tear so it eventually breaks, or the colours fade leaving them with washed out looking blinds.  Many of these blinds use cheap components which will warp, discolour and eventually fall apart before your very eyes! Parts are hard to source or cannot be sourced at all. If the blind breaks you would have to replace the whole blind.
Another key issue with readymade blinds is of course that they actually don’t fit very well.  An ill-fitting blind may have a gap around the blind letting in sun light, and in the case of venetians if the blind is too long for the window then an unsightly bunching at the bottom occurs.
Also cut-down readymade blinds have issues with….
•    In the case of venetians - ladder distance in relation to the edge of the blind becomes too close. 
•    In the case of roller blinds - possible fraying of material due to sub-standard cutting techniques. 
Although readymade blinds are cheaper than custom made blinds, in our experience cut-down readymade blinds are often no cheaper than custom made blinds and there is often little to no after sales service.
Custom blinds are guaranteed to meet the needs and preferences of every homeowner. Every single unit that mr blinds has produced is tailor-made to fit the height and width of the window where it will be placed. Because of this, a perfect-looking window can be achieved every time. 

Do you sell blinds at wholesale prices?
We offer wholesale prices to shops, building companies, blind retailers etc.  For more information and pricing lists, please contact us directly.
 
About us
We are proudly kiwi owned and Auckland based, and you are buying directly from us….the manufacturer.  We manufacture blinds for both the domestic and commercial market in NZ.  The blinds we sell are made by our own dedicated staff precisely to your measurements so they fit your windows and doors perfectly........

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Location: 1 Lady Ruby Dr, East Tamaki, Auckland 2013 
 
Contact us
ico phn0508 BLINDS (254637)
        09 274 9313

sales@mrblinds.co.nz